Effective Date: 01/07/2025
At WeboFlex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services. By accessing or using our services, you agree to the terms outlined in this policy.
1. Introduction
WeboFlex is a digital agency that offers web development services including WordPress eCommerce, Shopify store creation, and ongoing website maintenance. We are committed to safeguarding the personal and business information shared with us by clients, prospects, and website visitors.
2. Information We Collect
We may collect the following types of personal and project-related information:
- Full Name
- Email Address
- Phone Number
- Company/Business Name
- Website URL
- Hosting and Domain Access (when applicable)
- Project Requirements and Preferences
- Billing and Payment Information
- Communication History
We do not collect sensitive personal information (e.g., national ID numbers, biometric data) unless required for verification purposes and with explicit consent.
3. How We Use Your Information
We use your data only for legitimate business purposes, including but not limited to:
- Project consultation and onboarding
- Service delivery (e.g., website setup, customization, and maintenance)
- Technical support and issue resolution
- Invoicing and payment processing
- Follow-up communication and client relationship management
- Website analytics and improvement (non-identifiable data)
4. Data Sharing & Disclosure
Your personal information will never be sold, rented, or traded to third parties. We may share limited data with trusted service providers (e.g., payment processors, hosting partners) strictly for operational purposes, and only under confidentiality agreements.
We may also disclose your data if required to do so by law or in good faith to:
- Comply with legal obligations
- Protect the rights or property of WeboFlex
- Prevent or investigate possible wrongdoing related to our services
- Protect the safety of users or the public
5. Cookies & Tracking Technologies
Our website may use cookies or similar tracking tools to improve user experience, monitor traffic, and analyze performance. These cookies do not collect personally identifiable information unless you voluntarily provide it via forms or chats.
You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. This includes:
- Secure server environments
- Limited access to client data
- Encrypted storage (where applicable)
- Strong authentication practices
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal and project-related data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. Once data is no longer needed, it is securely deleted or anonymized.
You may request deletion of your data at any time by contacting us directly.
8. Your Rights (GDPR/CCPA Compliance)
Depending on your location, you may have the following rights regarding your personal data:
- Right to access and receive a copy of your data
- Right to correct inaccurate or incomplete information
- Right to request deletion of your data (“Right to be forgotten”)
- Right to object to processing or request data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below. We will respond within the timeframes required by law.
9. Third-Party Services
Our services may include links to third-party websites or integration with platforms like PayPal, Stripe, Shopify, or WordPress plugins. These platforms have their own privacy policies, and we encourage you to review them separately, as we are not responsible for how they handle your information.
10. Policy Updates
WeboFlex reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after such changes constitutes your acceptance of the new terms.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
WeboFlex
Email: weboflexx@gmail.com | info@weboflex.com
Location: Islamabad, Pakistan